Shipping policy

Shipping Policy

Thank you for shopping with Virel. We are committed to delivering your order as quickly and efficiently as possible.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Shipping Time

Estimated delivery times:

  • United States: 5–10 business days

  • International Orders: 7–20 business days

Delivery times may vary depending on your location, carrier delays, customs processing, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout and displayed before you complete your purchase. Promotional free shipping offers may be available from time to time.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 24–48 hours to become active.

Lost or Delayed Packages

Virel is not responsible for delays caused by shipping carriers, customs clearance, weather, or other factors beyond our control. If your package is lost or significantly delayed, please contact us and we will assist in resolving the issue.

Incorrect Address

Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges.

Contact Information

Trade Name: Virel

Address: 26 Parkridge Uppr, Buffalo, NY 14215, United States

Phone: 901-649-8140

Email: info@virel.online

If you have any questions regarding shipping, please contact us using the information above.